Complete Online Form
Fill our simplified, online form with step-by-step instructions. This will take less than 5 minutes.
Nationally Coordinated Criminal History Check
Official National Police Checks, delivered to your email.
100% Online. ACIC Accredited.
3 easy steps to get your National Police Check online:
Provide Additional Verification
Pay by credit or debit card and verify your identity by uploading the required ID documents.
Receive Results
You will receive your national police check results by email, in most cases within 24 hours.
Why Crime Check Australia?
We are accredited by the Australian Criminal Intelligence Commission (ACIC) as an official national police checking service provider.
You can get your national police check results conveniently by email, typically in less than one hour, by filling our simplified online form and uploading your identification documents.
Our service is provided 100% online. You do not need to send documents by mail or wait at the post office to verify your identity.
We provide national police check services across all Australian states and territories.
Start my police checkEmployment police checkVolunteer police check
$99 incl. GST
Start my checkEmployment police checks are usually required by employers as part of the hiring process for a position or role where you will receive a salary or other form of income.
Our commitment to you:
Speed
Police checks are typically an urgent matter. Most police check results (70%) are returned within one day.
ACIC Accredited
We are accredited by the Australian Criminal Intelligence Commission (ACIC) as a National Police Checking Service provider.
Privacy & Safety
We go the extra mile by providing a strong, 256-bit SSL encrypted, secure online platform to perform police checks.
Outstanding Support
Our support team is always there for you. You will also be instantly notified by email and SMS of any update to your police check.
Coverage
We provide national police checks across police jurisdictions in all Australian states and territories.
Mobile Friendly
Order your national police check from all devices with our optimised, mobile-friendly interface. Easy, fast and convenient.
Frequently Asked Questions
General
What is a national police check (NPC)?
A national police check is a summary of releasable criminal history information from Australian police records.
How long does it take to process a police check?
Most checks are returned quickly, though some are referred for manual review and may take longer.
How do I apply online?
Complete the online form, verify your identity and submit your application.
What happens after I submit my application?
You will receive status updates and your result by email.
What information does a police check include?
It includes releasable court outcomes and other police information permitted for release.
Can I dispute my results?
Yes. Contact support if you believe information in your result is incorrect.
How long are police checks valid for?
A check is a point-in-time result; the accepting organisation decides how recent it must be.
What is the difference between your check and a national police check from a local police station?
Both use nationally coordinated police information, subject to their stated purpose and release rules.
Will all organisations accept both national police checks?
Requirements vary, so confirm the required check with the requesting organisation.
Will interstate convictions appear on my check?
Releasable information can be sourced from police jurisdictions across Australia.
I am under 18, can I get a police check?
Additional consent or identity requirements may apply to applicants under 18.
Is there any type of check purposes that you are unable to process?
Some regulated purposes require a specific agency or check type.
Do you provide NDIS Worker Screening Checks?
NDIS Worker Screening Checks are managed by the relevant state or territory screening unit.
I am overseas, can I get a police check?
You may apply from overseas if you can meet the identity requirements.
What is the status of my police check application?
Use the Status page with your Check ID and email address.
Information required
What personal information must I provide to get my police check?
You will provide legal name, contact, address and identity details required for the check.
What documents do I need to provide for my police check?
You will need identity documents that satisfy the required identity categories and points.
Why do I need to provide my identity documents?
Identity documents help confirm that the check is completed for the correct person.
Why does my certificate no longer include the level of contact with vulnerable people?
The certificate format and information shown are governed by current national check requirements.
What if I have lived in Australia for less than 5 years?
You can still apply for an Australian national police check.
Why must I upload a selfie?
A selfie assists with online identity verification.
What if my documents are in different names?
You may need to provide official evidence linking the names.
Why was my document not accepted?
Documents can be declined if unreadable, expired, incomplete or outside the accepted categories.
What happens if I do not have the right documents?
Contact support to discuss the accepted alternatives available for your circumstances.
Can I use expired documents for my police check?
Most identity documents must be current unless a stated exception applies.
What happens if I cannot provide the required documents due to special circumstances?
Contact support so your circumstances can be reviewed.
I am from New Zealand. What ID documents do I need?
Accepted passports and Australian-issued supporting identity documents may be used.
Pricing and Payments
What is the fee charged for a police check?
The displayed employment check price is $99 including GST.
What is your refund policy?
Refund eligibility depends on the application stage and the terms accepted when applying.
Is my credit card information safe?
Payment details are processed using encrypted, secure payment systems.
About Us
Is Crime Check Australia authorised to conduct national police checks?
Crime Check Australia is shown as an accredited National Police Checking Service provider.